Blog

Product updates & stories from the team.

Release notes, engineering deep-dives, and product decisions — direct from the folks building AppGram.

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11 posts
Sep 11, 2026

What AppGram is, everything it does, and how to use it

A complete, factual overview of the AppGram platform — every module, how automations work, and the concrete workflows teams use to convert trials, cut support cost, and keep customers involved.

#platform-overview#automations#features
May 14, 2026

Send and receive support email on your own terms

Forward your existing support inbox into AppGram, and send AppGram's emails from your own SendGrid, Resend, or SMTP provider. Both land this release.

#email#support#inbound-email
Feb 24, 2026

Build Smart Surveys with AI: A Conversational Approach Using MCP

Design and deploy intelligent surveys by simply describing what you want to learn. Let Claude handle the question design, branching logic, and survey structure.

#mcp#surveys#ai
Feb 24, 2026

Create a Complete Help Center with Claude and MCP

Build a fully-functional help center in minutes by chatting with Claude. Learn how to create collections, organize topics, and write articles using natural language.

#mcp#help-center#claude
Feb 24, 2026

Connect AppGram MCP to Your AI Coding Assistant

Learn how to connect AppGram's MCP server to Claude Code, Cursor, and other AI coding assistants for seamless content management.

#mcp#ai#claude
Feb 21, 2026

Support Dashboard Best Practices: 10 Tips to Streamline Your Customer Support Workflow

Master your customer support workflow with these 10 practical tips for the Support Dashboard

#support#productivity#tips
Feb 20, 2026

Customizing voting and categories

Learn how to customize voting behavior and organize feedback with categories to better understand user priorities.

Feb 20, 2026

Setting up your first feedback board

Learn how to create your first feedback board and start collecting user ideas, feature requests, and suggestions.

Feb 20, 2026

Embedding feedback widgets

Learn how to embed feedback widgets directly into your application to make it easy for users to submit feedback from anywhere.

Feb 20, 2026

Managing and triaging feedback

Learn how to effectively manage, categorize, and prioritize user feedback to turn it into actionable product decisions.

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