You can be up and running in minutes. Create an account, pick a project slug, and share the link. Serving the portal from your own domain (e.g. feedback.yourcompany.com) is available from the Start plan up.

Roadmaps carry their own visibility — public, or private to your team — so you can publish one roadmap for customers and keep another internal. Feedback boards themselves are public; that is what lets people vote without an account.

Yes — native integrations for Slack, Linear, Jira, Intercom, Zendesk and RevenueCat, among others. Discord, Microsoft Teams and Telegram are reachable as automation steps. For everything else there is a REST API and signed webhooks with delivery logs and retries.

Everything moves over TLS, and credentials you connect — email providers, payout accounts, automation secrets — are sealed with AES-256-GCM before they are stored. Sign in with Google or GitHub on any plan, and turn on two-factor auth on any plan. Team roles and scoped API keys decide who reaches what, audit logs record what they did, and you can set a retention window or anonymise a user's data outright.

Connect Featurebase, Intercom, Zendesk or Crisp with an API key and the importer brings your posts, votes, comments, statuses and help articles across as a resumable background job. End users can also be imported server-to-server through the REST API.