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Creating Flows

Creating Flows

Flows are topic categories within a collection. They organize related articles and determine how content is displayed to users.

How to Create a Flow

  1. Select a collection in the sidebar
  2. Click the "+" button and select "New Flow"
  3. Fill in the flow details
  4. Choose a display type
  5. Click "Create"

Flow Settings

  • Name - Display name (e.g., "Account Help")
  • Slug - URL-friendly identifier (e.g., "account-help")
  • Description - Optional description of the flow
  • Icon - Choose from 500+ Lucide icons
  • Color - Hex color for the flow branding
  • Display Type - How content is shown (List, Accordion, Decision Tree, Wizard)

Icon Picker

The icon picker provides access to 500+ popular Lucide React icons:

  • Search icons by name
  • Icons are displayed in a grid
  • Selected icon shows with your chosen color
  • Clear selection to use default display type icon

Display Types

Choose how users interact with content in this flow:

  • List - Simple list of articles
  • Accordion - Expandable/collapsible sections
  • Decision Tree - Interactive yes/no branching
  • Wizard - Sequential step-by-step guide

Editing Flows

  • Click the three-dot menu on a flow
  • Select "Edit"
  • Modify any settings
  • Click "Update" to save changes

Deleting Flows

  • Click the three-dot menu on a flow
  • Select "Delete"
  • Confirm the deletion
  • All articles in the flow will be permanently deleted

Best Practices

  • Group related content by topic
  • Use descriptive names for easy navigation
  • Choose icons that match the flow's purpose
  • Select display type based on content complexity