Two-Factor Authentication

Two-Factor Authentication (MFA)

Two-factor authentication adds an extra layer of security to your account. When enabled, you'll need both your password and a verification code to sign in.

Why Enable MFA?

• Enhanced Security - Protects your account even if your password is compromised
• Peace of Mind - Know your account is secure
• Compliance - Many organizations require MFA for all members

Setting Up MFA

1. Go to Settings → Profile
2. Find the Two-Factor Authentication section
3. Click Enable MFA or Set up MFA
4. Choose your preferred method:
   • Authenticator App - Use an app like Google Authenticator or Authy
5. Scan the QR code with your authenticator app
6. Enter the verification code to confirm setup
7. Save your backup codes in a secure location

Using MFA to Sign In

1. Enter your email and password as usual
2. On the next screen, enter the verification code from your authenticator app
3. The code changes every 30 seconds
4. If you enter an incorrect code, wait for a new one

Backup Codes

When you set up MFA, you'll receive backup codes. Store these safely:

• Use them if you lose access to your authenticator app
• Each code can only be used once
• Keep them offline and secure
• Generate new codes after using them all

Disabling MFA

1. Go to Settings → Profile
2. Find the MFA section
3. Click Disable MFA
4. Enter your password to confirm

Troubleshooting

• Ensure your device's time is synchronized
• Check that you're using the correct account in your authenticator app
• Use a backup code if you're having trouble with the app